We have been sending out surveys to our customers and we wanted to share some of our latest feedback with you:
Steve Delk does a great job. We are glad your company was able to take care of us.
The ladies on site were professional and courteous. They were tolerant & kind to our puppy.
Staff was very kind and courteous.
All staff did a great job and were very respectful.
All of the workers that came to our home were courteous & professional. They fixed the water situation quickly and professionally. We would definitely call again, if we ever have an issue. Thank you for all your help.
Steve and his crew were very professional. Steve was helpful and had information on entire process of mitigation. Crew was gentle on removing damaged floor. Would highly recommend his team!
Just wanted to write and let you know that as a 2nd time customer (sadly), I again had an excellent experience with Steve and Reaction Restoration.
He was so calm, efficient and did not even make me feel stupid for all my million questions. I could not believe how quickly he arrived when I was alone with a window shattered and glass everywhere in the bedroom. My situation was nothing, compared to most in the last storm but he did not let me feel I was any less important.
Our First disaster, when our condo was completely flooded, was equally as positive an experience. I sure hope I don’t need to call on them again, but certainly would recommend them to anyone.
Denise S. & Jim L.
Thank you so much for all your hard work. There is "no one" better than Reaction Restoration!
Thank you so much,
Ted & Bev
Thank you for the exceptional job you and your company did for me in the time of crisis. You were the only company that personally answered the phone and were at my house within the hour!! You were there every day checking machines and keeping in contact with me about the progress. You went the extra mile when completing the job by putting away fruit jars on shelves when all you had to do was move the big stuff. Your final cleaning and deodorizing of the carpets were wonderful and the carpets look better than ever. I would recommend your company 100% in fact, I already have.
Thank you again,
Dear Prospective Clients,
It is indeed a pleasure to write a letter of recommendation for a company that wonderfully blends professional quality workmanship with personable attitudes. We found Steve and his team kept us well-informed, listened to our requests, and took time to address our questions and concerns all while staying on time and budget. We highly recommend Reaction Restoration for any repair or construction project you are considering. Please feel fee to call us.
Larry and Michelle
To Whom It May Concern:
Just a note to compliment Steve for his conduct while in my home.
He introduced himself, gave me his card and explained the process to me. He
was mindful of not tracking in dirt on his shoes and equipment. He helped
make this occurrence less than a nightmare. Thank you Steve and keep that
Just a few lines to let you know how very pleased I have been
with the services you provided for me after my furnace gave out. I
especially want you to know that Steve, who was working here off and on for
about two weeks, did not only do a fine job but was here when he said he
would be or let me know of any changes. He was a pleasure to have around and
seemed like a friend when was finished.
I just wanted to write a quick note to let you know what a great job Steve
did on cleaning our carpets. With a toddler and
a dog you can only guess at the things that get tracked in. The carpet is
spotless and Steve could not have been more polite.
Mary Anne and I thank you for the services you performed after a tree fell on our house. You were on the spot soon after we called which was appreciated immensely. Having never experienced home damage before, you were so helpful to us, telling us what needed to be done step by step, removing mattress and carpet to avoid mold, and putting in a dryer to remove moisture. You did a great job of packing all things and carefully labeling each container. You removed all furniture without a flaw as well as allowing Mary Anne to pack china and other fragiles.
We particularly appreciated your calling us to periodically check on progress and that when we were in need of your services you were prompt in getting them done. We regret that our job is complete because we enjoyed the relationship we developed with you.
If you wish to use us as a reference, please do not hesitate to do so. Thank you and good luck with your business.
Norm & Mary Anne